FAQ
What discounts will be available in “OBA”?
Campaigns such as weekly discounts, weekend discounts, “Magnificent Wednesday” discounts, “You choose, we do!”, “Special discounts” and “Opportunities of the week” continue in our stores during the week
Where can I follow discounts?
You can follow the discounts by downloading the OBA Market mobile application from your phone, on our website (https://oba.az/) and on our constantly updated pages on Instagram, Facebook, Telegram and WhatsApp.
How to contact you?
You can contact us by dialing * 2016. In addition, you can write in the chat section of our website, in the message section of our Instagram and Facebook pages.
How can I get information about the vacancy?
If you want to get information about any available vacancies, you can get acquainted with our constantly updated vacancies at https://job.oba.com.az/
How can I get information about the price of products?
You can get prices in the mobile application of our stores, on our website https://oba.az/, on our daily updated Instagram and Facebook pages.
How can I apply for real estate rental?
You can contact us via *2016 for the real estate offer or fill out the rental form on the official page https://oba.az/.
How can I apply for cooperation?
You can contact us via * 2016 and our operators will provide you with detailed assistance or fill out the cooperation form on the official page https://oba.az/.
How can I return the product?
You can return any product you buy from our stores within 14 days. To do this, you must present a cashier's check.
Where is the “OBA Markets” office located?
The address of the head office of our company is located in the 8 Noyabr ave. 15, Azure Business City, AZ 1025.
What types of payments can I use in the market?
You can use the following payment methods in our markets: - Cash - in AZN; - All types of bank cards: - Using a card with PayPass (Mastercard) technology; - Using a card with Pay Wave (Visa) technology; - Payment with NFC technology.
What should I do if I am dissatisfied with the quality of the product I bought?
We apologize for the inconvenience. If you encounter such a situation, please approach the market where you bought the product and the cashier's check. Our staff will help you with the situation you face. You can also send your complaints and suggestions to the * 2016 call center.
I saw on the cashier's check and on the shelf that the price of the product did not match. What do I have to do?
We apologize for the inconvenience. If such a situation arises, please approach the market with a check and a product. Our staff will help you. You can get more information by clicking on the customer rights section. When the shelf price and the cash-out price are different (if the barcode, brand name, unit of measurement, and quantity are the same) at the stores, the cheapest price is valid.
What rules and principles are based on your general change or return policy?
For more information about the change or refund, please visit the customer rights section of our website. Customer profits are more important for "OBA Markets" than short-term high returns; "OBA" offers quality products to its customers at affordable prices; Our customers can return the product within 14 days. To do this, you must present a cashier's check; If the price of any product is announced cheap in our market due to a typographical error, this price is also valid at the cash box; When the shelf price and the cash-out price are different (if the barcode, brand name, unit of measurement, and quantity are the same) at the stores, the cheapest price is valid. Every customer purchase in our stores has the right to request a cashier's check or receipt.